Al recently had the honor of being included in a panel titled ‘Social Media: More than marketing and key to building a better business’ at Innotech San Antonio. Al, along with Hector Leal and Rachel Romoff of Help Social, shared his thoughts on the importance of social media in Customer Service.

Innotech is held in downtown San Antonio and gathers technologists, innovators and entrepreneurs of small start startups and those within some of San Antonio’s largest companies, to share ideas and experiences while giving an opportunity to network and to learn. We couldn’t be more thankful to the folks who spent the morning with us. We all had a really great time.

You can read HelpSocial‘s entire write-up on our panel here, which features some key takeaways from the panel.