Hosted Social Response Teams

Hosted Social Response Teams

We provide teams of trained agents to do the work for you. Our Hosted SocialPath Response Teams seamlessly respond to your customers’ concerns on your behalf and provide regular actionable insights to you.

Our teams are ready to reply to simple engagement opportunities as well as more complex issues and emergencies.

How It Works:

Your customers are already online.

Americans spend an average of 37 minutes daily on social media, more time spent than any other Internet activity, including email.

Social Response Teams engage your customers.

Your Social Response Team will build a plan, establish an internal social response protocol & use listening technologies to locate and engage with your customers on social media.

Your customers feel valued & appreciated:

Customers who encounter positive social media experiences are nearly 3 times more likely to recommend a brand.

Getting Started: